Saturday, January 25, 2014

Chapter 5 : Organizational Structures That Support Strategic Initiatives

Organizational Structures:
Organization must work closely together to develop strategic initiatives that create competitive advantages.


IT Roles and Responsibilities:


Chief Information Officer (CIO)- responsible for overseeing all uses of information technology and ensuring the strategic alignment of IT with business goals and objectives.


Chief Technology Officer (CTO)- responsible for ensuring the throughput, speed, accuracy, availability, and reliablity of an organization's information technology.


Chief Security Officer (CSO)- responsible for ensuring the security of IT systemand developing strategies and IT safeguards againts attacks from hackers and viruses.


Chief Privacy Officer (CPO)- responsible for ensuring the ethical and legal use of information within an organization.


Chief Knowledge Officer (CKO)- responsible for collecting, maintaining, and distributing the organization's knowledge.


The Gap Between Business Personnel and IT Personnel:
Business personnel posses expertise in fuctional areas such as marketing, accounting, sales, and so forth.
IT personnel have the technologucal expertise.
Unfortunately, a communications gap often exists between the two.


Improving Communication:
Business personnel must seek to increase their understanding of IT. IT personnel must understand the business if the organization is going to determine which technologies can benefit (or hurt) the business.
It is the responsibility of the CIO to ensure effective communication between busniess and IT personnel.


Ethics
the principles and standards that guide our behavior toward other people.


Privacy
the right to be left alone when you want to be, to have control over your own personnel possessions, and to not be observed without your consent.

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